According to the information on the Google Chrome store the extension was supposed to be free for life. I have used the extension for 3 days and the Keyword Mining has never worked and now the Reverse ASIN that I need to upgrade my plan. Why is this not free for life as your ad in the Google Chrome store stated?<br><br>Thank You,<br>James<br>
reply : The tool that totally free for life is "the copy of Keepa extension", which is one of the parts of SellreSprite Extension. For the other 3 tools, the limitation is synchronized with the subscription on our website. If you have any questions, please contact our online customer service.
When I search data by the <brand name>, it doesn't provide any result eventhough that there are lots of listings on Amazon.co.jp. Please advise if it is Error, and how to solve it.
my extension shows error reverse asin quota exceed but works fin on web what is the problem.<br>
reply : Would you like to send the screenshot to our online customer service to further check? I am so sorry about it.
Hello<br>How can I use the google chrome plugin?<br>açılmıyor<br>Could you help?<br>screenshot link<br>https://ibb.co/stPBNmK<br>
reply : I have checked the screenshot. It is the problem of your network. You can close the browser, and re-open. It will work well. If there is still some trouble, you can contact out customer service. :)
reply : 进入官网首页，点击左上角Logo旁边的语言切换。
Hi, In my comment below (2019-12-17 06:00), I didn't mention about want to see product page when the SellerSprite Extension is open. I tried to mention about that I couldn't saw the left side of Seller Sprite Extension. Meanwhile, I also use the extension of the 3 major programs. We can drag and drop these three extensions anywhere on the page. But I can't do this with SellerSprite Extension. This feature will be user friendly to us if you can do it. Thank you.
reply : I have sent the feedback to our technologit. We will develope it later.
Hi, When I open the extension on an Amazon product page, I can't see the left side of the Seller Sprite extension. I try to pull the extension to the right to see the left side, but the extension does not move and stays where it is. Thank you.
reply : I am so sorry that you are unable to move the extension, you can scroll up or down to see more info on the page.
Hi, I use Keepa and Seller Sprite at the same time. But when I start to work Keepa Extension, Seller Sprite Extension doesn't show results graphically at the bottom of the page. How can I use this feature of the Seller Sprite that I bought annually? Thank you.
reply : Due to our system was updated last week, the Keepa extension was temporarily closed. It is all right now, you can try again. Thank you.
Hi, do you provide India amazon market research?
reply : Hi, we are sorry that we do not provide India Amazon market research currently for the low demand from users. I will tell our science data team about this demand. Thank you.
Keyword Checker<br>When can I use it?
reply : This tool is free, you can use it right now. Input the ASIN into the search bar first, and enter the keyword of the ASIN into the drop-down box, then hit search, you will get the results you want in a second.